Are your number of orders increasing and you have to invest more and more time and resources to make sure all your product information is up to date? Writing invoices is taking up more and more of your time? And the mountain of packages to be shipped is getting bigger and bigger?
If you don’t bring order and structure into your processes now, the chaos will only get bigger. But you don’t have the time to do everything manually? Then automation is exactly what you need, as Jana Klingelhöfer, Content Manager at Billbee, explains.
Processes and workflows can be automated with the help of perfectly coordinated automation. But why should you rely on automation in your e-commerce business?
To ensure that your automation runs smoothly, all your data must converge in just one system. By connecting additional tools, you can get the most out of your automation. Which automation makes your everyday life as an online merchant easier? In the following, we have summarized two “classics” for you:
Overselling products – a nightmare for all online retailers. You are successful in multichannel and sell on several marketplaces and in your online store. And now, on top of that, a customer buys a product from your online store that is still in your warehouse exactly once, and a short time later another customer buys the same item from a marketplace. And you are already faced with a dilemma that significantly damages the satisfaction of your customers.
With an automatic inventory reconciliation, you can prevent such a situation. You can effectively avoid overselling and by synchronizing your inventory across platforms, the figures are always up-to-date on all your platforms.
Placing an order involves a multitude of emails between you and your customers. They range from order confirmations to shipping confirmations including tracking information, payment reminders, and feedback emails. All of these emails are part of customer communications that contain individualized data (such as the order number and/or invoice numbers). Now, if you were to type each of these emails individually, it would be a very time-consuming task.
However, by using a few email templates for the various notifications your customers receive during their order process plus a tool that automatically populates the emails with the appropriate information, you’ll never have to manually type order or shipping confirmations again. This is saving you a tremendous amount of time that you can use for the important things in life.
Automation that you (almost) can’t imagine leaving out: It is one of the classics among automation in e-commerce and is also often the entry point into automation for many online merchants. It seems quite inconspicuous but has a great effect. We are talking about the automated creation and sending of invoices.
You may remember the early days of your business. The first few orders could still be handled simply by hand. But as your order numbers increase, so does the number of invoices you have to write. And who wants to spend all day writing invoices? Because you can let a tool take over this task with just a few settings.
Choosing the right tool is essential. You should pay special attention to the other tools you already use. Can you connect your shop system and your marketplaces to the order processing tool? And can you integrate your shipper into the tool?
At Billbee you can choose from more than 100 interfaces, e.g. from the areas of
As a result, all your data converges in a single tool, so you get the best possible automation for your workflows and simple synchronization. As a cloud-based software solution, Billbee is ready to use and can be easily set up by yourself. Test Billbee now with a 30-day, free, and non-binding trial period with full functionality!
Jana is a content manager at Billbee. When she’s not shooting a new How To video for Billbee’s YouTube channel, she takes care of the editorial liberties of the Billbee blog and website.
See the benefits of automated invoice management:
Better overview. Less accounting work. More time for your ideas.