LiveChat & Troi
Automate the path from LiveChat to Troi
GetMyInvoices connects to LiveChat, detects new invoices and receipts, and sends them on to Troi on a schedule you configure.
Why connect LiveChat with Troi?
GetMyInvoices automatically retrieves your LiveChat invoices and delivers them to Troi. It logs in to your LiveChat account for you, fetches every new invoice as a PDF plus structured data, sorts and validates it, and exports it to Troi booking-ready. One connection covers every LiveChat account and recurring billing period.
- Automatic retrieval to Troi: connect LiveChat once, never log in for an invoice again.
- Booking-ready in Troi: the PDF plus the structured data your accounting needs.
- Built for many accounts: agencies, IT service providers and tax firms in one dashboard.
Over 20,000 businesses rely on GetMyInvoices
From LiveChat to Troi automatically
Three things happen automatically once LiveChat is connected, so your invoices reach Troi without manual work.
Retrieves every LiveChat invoice
GetMyInvoices logs in to LiveChat Cloud and Robot on a schedule and downloads each new invoice for you, including past invoices still available in your account.
Captures the data, not just the PDF
Each invoice is read, sorted and enriched with structured fields like invoice number, date, net, gross and VAT, then archived in a GoBD-compliant way.
Delivers your invoices to Troi
Invoices and their data are exported to Troi, ready for your tax advisor to book. No re-typing, no missing receipts.
Proven performance by GetMyInvoices
''From LiveChat login to Troi in four steps''
Set it up once. After that, every LiveChat invoice finds its way into Troi on its own.
- 1
Connect your LiveChat account
Add LiveChat in GetMyInvoices and enter your login once. The connection is stored securely and used only to fetch your invoices.
- 2
Invoices are retrieved automatically
GetMyInvoices logs in for you on a schedule and downloads every new LiveChat invoice as a PDF plus structured data. No manual login required.
- 3
Data is prepared for booking
Each invoice is sorted, validated and enriched with the fields your accounting needs, then archived in a GoBD-compliant way.
- 4
Export to Troi
Invoices and their data are exported to Troi on your export schedule, ready for your tax advisor to book.
LiveChat also exports to these systems
Your LiveChat login stays protected
From the LiveChat login to the Troi export, we treat your credentials and your invoices accordingly.
Encrypted, or no password at all
Your LiveChat login is stored encrypted and cannot be viewed by GetMyInvoices staff. Prefer to store no password? Bring your LiveChat invoices in by email instead, through a dedicated GetMyInvoices inbox.
Hosted in Germany, GDPR
GetMyInvoices is GDPR-compliant and hosted in Germany. All data is transferred over HTTPS.
GoBD-compliant archive
Every LiveChat invoice is archived in a GoBD-compliant way, with the original document kept alongside its data.
About LiveChat & Troi
LiveChat
LiveChat is a customer communication software that regularly generates invoices for subscriptions. These receipts need to be recorded for accounting purposes. Automated processing saves you the manual downloading and sorting of these invoices.
Troi
Troi is the integration that receives your LiveChat invoices and receipts. GetMyInvoices downloads them automatically and hands them over ready to book — no manual downloading needed.
GetMyInvoices sits between LiveChat and Troi: it downloads the invoice at LiveChat and delivers it to Troi, ready to book.
Frequently asked questions about LiveChat, Troi and GetMyInvoices
Connect your LiveChat account in GetMyInvoices once. From then on, GetMyInvoices logs in for you on a schedule and retrieves every new invoice as a PDF plus structured data, without you opening the LiveChat console again.
Your LiveChat credentials are stored encrypted and cannot be viewed by GetMyInvoices staff. They are used only to retrieve your invoices. GetMyInvoices is GDPR-compliant, hosted in Germany, and transfers all data over HTTPS.
If a login stops working, for example after a password change, GetMyInvoices flags the connection in your dashboard and notifies you. You update the credentials once and automatic retrieval continues.
Yes. You can connect multiple LiveChat Cloud and Robot accounts and manage them from one GetMyInvoices dashboard. This is built for agencies, IT service providers and tax firms handling many clients.
To Troi and more than 50 further integrations such as Lexware Office, sevdesk, Addison, Google Drive and Dropbox. You can also export in formats like CSV, ZUGFeRD and X-Rechnung. Your LiveChat invoices arrive booking-ready in the tool your accounting uses.
GetMyInvoices archives your LiveChat invoices in a GoBD-compliant way and keeps the original document alongside the extracted data. GoBD-compliant does not mean GoBD-certified; please confirm the specifics for your setup with your tax advisor.
No. You can start retrieving and organizing your LiveChat invoices in GetMyInvoices right away. The Troi export is available once you or your tax advisor connect Troi. Everything else works without it.
Alongside the original PDF, GetMyInvoices captures the structured fields such as invoice number, date, net and gross amounts and VAT, and passes them to Troi so your tax advisor can book without re-typing.
Ready to automate your
LiveChat invoices?
Try GetMyInvoices with no obligation and start collecting your LiveChat invoices automatically, straight into Troi.