Protech Customer Care & Docbox
Send Protech Customer Care receipts to Docbox on a schedule you set
GetMyInvoices retrieves invoices and receipts from Protech Customer Care at an interval you configure and forwards them automatically to Docbox.
Why connect Protech Customer Care with Docbox?
GetMyInvoices automatically retrieves your Protech Customer Care invoices and delivers them to Docbox. It logs in to your Protech Customer Care account for you, fetches every new invoice as a PDF plus structured data, sorts and validates it, and exports it to Docbox booking-ready. One connection covers every Protech Customer Care account and recurring billing period.
- Automatic retrieval to Docbox: connect Protech Customer Care once, never log in for an invoice again.
- Booking-ready in Docbox: the PDF plus the structured data your accounting needs.
- Built for many accounts: agencies, IT service providers and tax firms in one dashboard.
Over 20,000 businesses rely on GetMyInvoices
From Protech Customer Care to Docbox automatically
Three things happen automatically once Protech Customer Care is connected, so your invoices reach Docbox without manual work.
Retrieves every Protech Customer Care invoice
GetMyInvoices logs in to Protech Customer Care Cloud and Robot on a schedule and downloads each new invoice for you, including past invoices still available in your account.
Captures the data, not just the PDF
Each invoice is read, sorted and enriched with structured fields like invoice number, date, net, gross and VAT, then archived in a GoBD-compliant way.
Delivers your invoices to Docbox
Invoices and their data are exported to Docbox, ready for your tax advisor to book. No re-typing, no missing receipts.
Proven performance by GetMyInvoices
''From Protech Customer Care login to Docbox in four steps''
Set it up once. After that, every Protech Customer Care invoice finds its way into Docbox on its own.
- 1
Connect your Protech Customer Care account
Add Protech Customer Care in GetMyInvoices and enter your login once. The connection is stored securely and used only to fetch your invoices.
- 2
Invoices are retrieved automatically
GetMyInvoices logs in for you on a schedule and downloads every new Protech Customer Care invoice as a PDF plus structured data. No manual login required.
- 3
Data is prepared for booking
Each invoice is sorted, validated and enriched with the fields your accounting needs, then archived in a GoBD-compliant way.
- 4
Export to Docbox
Invoices and their data are exported to Docbox on your export schedule, ready for your tax advisor to book.
Protech Customer Care also exports to these systems
Your Protech Customer Care login stays protected
From the Protech Customer Care login to the Docbox export, we treat your credentials and your invoices accordingly.
Encrypted, or no password at all
Your Protech Customer Care login is stored encrypted and cannot be viewed by GetMyInvoices staff. Prefer to store no password? Bring your Protech Customer Care invoices in by email instead, through a dedicated GetMyInvoices inbox.
Hosted in Germany, GDPR
GetMyInvoices is GDPR-compliant and hosted in Germany. All data is transferred over HTTPS.
GoBD-compliant archive
Every Protech Customer Care invoice is archived in a GoBD-compliant way, with the original document kept alongside its data.
About Protech Customer Care & Docbox
Protech Customer Care
Protech Customer Care is a customer portal through which users manage orders, support services, and invoices. This regularly generates receipts that need to be transferred to accounting. Automated processing saves time and prevents documents from being overlooked.
Docbox
Docbox is the integration that receives your Protech Customer Care invoices and receipts. GetMyInvoices downloads them automatically and hands them over ready to book — no manual downloading needed.
GetMyInvoices sits between Protech Customer Care and Docbox: it downloads the invoice at Protech Customer Care and delivers it to Docbox, ready to book.
Frequently asked questions about Protech Customer Care, Docbox and GetMyInvoices
Connect your Protech Customer Care account in GetMyInvoices once. From then on, GetMyInvoices logs in for you on a schedule and retrieves every new invoice as a PDF plus structured data, without you opening the Protech Customer Care console again.
Your Protech Customer Care credentials are stored encrypted and cannot be viewed by GetMyInvoices staff. They are used only to retrieve your invoices. GetMyInvoices is GDPR-compliant, hosted in Germany, and transfers all data over HTTPS.
If a login stops working, for example after a password change, GetMyInvoices flags the connection in your dashboard and notifies you. You update the credentials once and automatic retrieval continues.
Yes. You can connect multiple Protech Customer Care Cloud and Robot accounts and manage them from one GetMyInvoices dashboard. This is built for agencies, IT service providers and tax firms handling many clients.
To Docbox and more than 50 further integrations such as Lexware Office, sevdesk, Addison, Google Drive and Dropbox. You can also export in formats like CSV, ZUGFeRD and X-Rechnung. Your Protech Customer Care invoices arrive booking-ready in the tool your accounting uses.
GetMyInvoices archives your Protech Customer Care invoices in a GoBD-compliant way and keeps the original document alongside the extracted data. GoBD-compliant does not mean GoBD-certified; please confirm the specifics for your setup with your tax advisor.
No. You can start retrieving and organizing your Protech Customer Care invoices in GetMyInvoices right away. The Docbox export is available once you or your tax advisor connect Docbox. Everything else works without it.
Alongside the original PDF, GetMyInvoices captures the structured fields such as invoice number, date, net and gross amounts and VAT, and passes them to Docbox so your tax advisor can book without re-typing.
Ready to automate your
Protech Customer Care invoices?
Try GetMyInvoices with no obligation and start collecting your Protech Customer Care invoices automatically, straight into Docbox.