Userback & HelloHQ
Booking-ready documents from Userback, delivered to HelloHQ
GetMyInvoices retrieves your invoices and receipts from Userback and transfers them to HelloHQ, ready to be processed further.
Why connect Userback with HelloHQ?
GetMyInvoices automatically retrieves your Userback invoices and delivers them to HelloHQ. It logs in to your Userback account for you, fetches every new invoice as a PDF plus structured data, sorts and validates it, and exports it to HelloHQ booking-ready. One connection covers every Userback account and recurring billing period.
- Automatic retrieval to HelloHQ: connect Userback once, never log in for an invoice again.
- Booking-ready in HelloHQ: the PDF plus the structured data your accounting needs.
- Built for many accounts: agencies, IT service providers and tax firms in one dashboard.
Over 20,000 businesses rely on GetMyInvoices
From Userback to HelloHQ automatically
Three things happen automatically once Userback is connected, so your invoices reach HelloHQ without manual work.
Retrieves every Userback invoice
GetMyInvoices logs in to Userback Cloud and Robot on a schedule and downloads each new invoice for you, including past invoices still available in your account.
Captures the data, not just the PDF
Each invoice is read, sorted and enriched with structured fields like invoice number, date, net, gross and VAT, then archived in a GoBD-compliant way.
Delivers your invoices to HelloHQ
Invoices and their data are exported to HelloHQ, ready for your tax advisor to book. No re-typing, no missing receipts.
Proven performance by GetMyInvoices
''From Userback login to HelloHQ in four steps''
Set it up once. After that, every Userback invoice finds its way into HelloHQ on its own.
- 1
Connect your Userback account
Add Userback in GetMyInvoices and enter your login once. The connection is stored securely and used only to fetch your invoices.
- 2
Invoices are retrieved automatically
GetMyInvoices logs in for you on a schedule and downloads every new Userback invoice as a PDF plus structured data. No manual login required.
- 3
Data is prepared for booking
Each invoice is sorted, validated and enriched with the fields your accounting needs, then archived in a GoBD-compliant way.
- 4
Export to HelloHQ
Invoices and their data are exported to HelloHQ on your export schedule, ready for your tax advisor to book.
Userback also exports to these systems
Your Userback login stays protected
From the Userback login to the HelloHQ export, we treat your credentials and your invoices accordingly.
Encrypted, or no password at all
Your Userback login is stored encrypted and cannot be viewed by GetMyInvoices staff. Prefer to store no password? Bring your Userback invoices in by email instead, through a dedicated GetMyInvoices inbox.
Hosted in Germany, GDPR
GetMyInvoices is GDPR-compliant and hosted in Germany. All data is transferred over HTTPS.
GoBD-compliant archive
Every Userback invoice is archived in a GoBD-compliant way, with the original document kept alongside its data.
About Userback & HelloHQ
Userback
Userback is a tool for user feedback and bug tracking, for which invoices are issued monthly. To ensure these costs reliably reach the accounting department, automatic capture is especially worthwhile for recurring subscription invoices.
HelloHQ
HelloHQ is the integration that receives your Userback invoices and receipts. GetMyInvoices downloads them automatically and hands them over ready to book — no manual downloading needed.
GetMyInvoices sits between Userback and HelloHQ: it downloads the invoice at Userback and delivers it to HelloHQ, ready to book.
Frequently asked questions about Userback, HelloHQ and GetMyInvoices
Connect your Userback account in GetMyInvoices once. From then on, GetMyInvoices logs in for you on a schedule and retrieves every new invoice as a PDF plus structured data, without you opening the Userback console again.
Your Userback credentials are stored encrypted and cannot be viewed by GetMyInvoices staff. They are used only to retrieve your invoices. GetMyInvoices is GDPR-compliant, hosted in Germany, and transfers all data over HTTPS.
If a login stops working, for example after a password change, GetMyInvoices flags the connection in your dashboard and notifies you. You update the credentials once and automatic retrieval continues.
Yes. You can connect multiple Userback Cloud and Robot accounts and manage them from one GetMyInvoices dashboard. This is built for agencies, IT service providers and tax firms handling many clients.
To HelloHQ and more than 50 further integrations such as Lexware Office, sevdesk, Addison, Google Drive and Dropbox. You can also export in formats like CSV, ZUGFeRD and X-Rechnung. Your Userback invoices arrive booking-ready in the tool your accounting uses.
GetMyInvoices archives your Userback invoices in a GoBD-compliant way and keeps the original document alongside the extracted data. GoBD-compliant does not mean GoBD-certified; please confirm the specifics for your setup with your tax advisor.
No. You can start retrieving and organizing your Userback invoices in GetMyInvoices right away. The HelloHQ export is available once you or your tax advisor connect HelloHQ. Everything else works without it.
Alongside the original PDF, GetMyInvoices captures the structured fields such as invoice number, date, net and gross amounts and VAT, and passes them to HelloHQ so your tax advisor can book without re-typing.
Ready to automate your
Userback invoices?
Try GetMyInvoices with no obligation and start collecting your Userback invoices automatically, straight into HelloHQ.