All bills in one place
Download your Zammad invoices automatically
GetMyInvoices downloads Zammad invoices automatically and reliably. This saves you time and lets you keep track of all receipts at all times.
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Over 20,000 companies trust GetMyInvoices
What GetMyInvoices does for Zammad
No more manual downloading
You no longer log in to your Zammad account to hunt for invoices. GetMyInvoices handles the retrieval for you.
A searchable receipt archive
All Zammad receipts sit in one place — central, searchable and tagged. Your team finds any document in seconds, and nothing gets lost.
Accounting without media breaks
Your receipts flow automatically into DATEV, Lexware Office or your cloud. Your books stay up to date with nothing to forward by hand.
Who uses GetMyInvoices with Zammad
Software & SaaS Tools
Every month, the Zammad license invoice runs in the background while your support team is already focused on the next ticket queues. Often this invoice only reaches accounting's inbox once the credit card statement has already gone through, and no one quite remembers which amount belongs to which month. Since Zammad, as a recurring subscription tool, often runs across different accounts or cost centers, gaps in allocation easily arise. With automatic retrieval, the invoice lands directly in your accounting department or with your tax advisor right after billing, without any need for team inquiries. This allows the monthly closing to be completed reliably, even when several SaaS subscriptions are running in parallel.
Get started now with receipt automation for Software & SaaS ToolsWeb Hosting & Domains
As support volume increases at hosting providers via Zammad, invoices for additional features, user-count upgrades, or API access also pile up, occurring irregularly depending on the contract model. It's often the IT department that manages the contract, while accounting only notices at month-end that a receipt is missing. This back-and-forth between technical and finance teams costs time and causes delays in closing. When invoices are automatically retrieved and forwarded, this follow-up becomes completely unnecessary. This way, all receipts are available on time, regardless of how irregular the billing is.
Get started now with receipt automation for Web Hosting & DomainsCloud & Developer Infrastructure
When developer teams integrate Zammad into their incident processes via API and webhooks, responsibility for the contract often moves far away from accounting, deep into the technical department. The invoice for the quotas or add-ons used then turns up somewhere in a developer's inbox and is only discovered during the next cost review, often too late for timely booking. This distance between technical usage and commercial recording regularly leads to missing receipts at closing. With automated retrieval, the invoice is forwarded directly to accounting or the tax office, regardless of who originally set it up. This keeps the cost overview complete even with highly distributed infrastructure tools.
Get started now with receipt automation for Cloud & Developer InfrastructureHow does it work?
Connect your Zammad account
Connect your Zammad account to GetMyInvoices once to download invoices automatically.
Good to know
- Sign in with your usual login details.
- You can connect several accounts of this portal separately.
- Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff.
Invoices are retrieved automatically
GetMyInvoices checks your Zammad account regularly and downloads all available invoices automatically.
Good to know
- All available invoices and receipts are captured.
- You set the retrieval interval yourself.
- Documents already captured are not downloaded twice.
Forward to your accounting
Your Zammad receipts are exported to the accounting solution of your choice.
Good to know
- Compatible with DATEV, Lexware Office and other accounting solutions.
- You set the export schedule independently of the retrieval interval.
- On export, you pass either the file or the file including metadata.
Proven performance by GetMyInvoices
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About Zammad
Zammad is a helpdesk software for customer support and ticket management. It generates invoices, for example for licenses or additional features, which need to go into accounting. Automatic downloading eliminates manual searching in the portal.
Frequently asked questions about Zammad and GetMyInvoices
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Zammad invoices?
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