All bills in one place
Download your OPTILIB / MonCallcenter invoices automatically
GetMyInvoices automatically downloads your OPTILIB / MonCallcenter invoices. This saves you time and keeps you always up to date with your documents.
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Over 20,000 companies trust GetMyInvoices
What GetMyInvoices does for OPTILIB / MonCallcenter
No more manual downloading
You no longer log in to your OPTILIB / MonCallcenter account to hunt for invoices. GetMyInvoices handles the retrieval for you.
A searchable receipt archive
All OPTILIB / MonCallcenter receipts sit in one place — central, searchable and tagged. Your team finds any document in seconds, and nothing gets lost.
Accounting without media breaks
Your receipts flow automatically into DATEV, Lexware Office or your cloud. Your books stay up to date with nothing to forward by hand.
Who uses GetMyInvoices with OPTILIB / MonCallcenter
Retail & E-Commerce
In the pre-Christmas period, returns and customer inquiries increase, and MonCallcenter provides additional capacity at short notice – including an invoice that often gets lost in the service manager's inbox instead of reaching accounting. When several order peaks occur throughout the year with separate billing, accounting quickly loses track of which service periods have already been booked. At the end of the month, an invoice is then missing for reconciliation with the credit card statement, and someone has to chase the support team to track it down. With GetMyInvoices, every new billing statement is automatically retrieved from the portal and forwarded directly to accounting, so that no invoice is lost even with strongly fluctuating call center demand.
Get started now with document automation for Retail & E-Commerce
Insurance & Health Insurance Providers
The claims department books MonCallcenter for accepting claim reports, but the associated billing statements often run separately from contracts with other service providers and end up with different contacts. When cost centers for external call center services need to be reconciled at the end of the quarter, an invoice is regularly missing because no one feels responsible for retrieving it from the portal. This not only delays internal cost control but also the timely handover to the tax advisor. By automatically retrieving billing statements from the MonCallcenter portal, all documents are available on time and complete for cost center accounting, without the department having to remember to do it themselves.
Get started now with document automation for Insurance & Health Insurance Providers
Electricity & Gas Providers
When meter readings start in autumn and customers simultaneously call about tariff changes, the call volume at MonCallcenter increases sharply, and the billing for that month turns out correspondingly higher than usual. If this invoice goes unnoticed in the portal, the difference between actual service costs and already booked provisions grows, which becomes apparent at the latest when provisions are released at the year-end close and triggers queries from the tax advisor. Since payment deadlines are often tightly calculated with fluctuating call center costs, late-discovered invoices quickly lead to reminder fees. GetMyInvoices automatically retrieves every new billing statement, so that fluctuations in call volume no longer lead to overlooked invoices and missed payment deadlines.
Get started now with document automation for Electricity & Gas ProvidersHow does it work?
Connect your OPTILIB / MonCallcenter account
Connect your OPTILIB / MonCallcenter account to GetMyInvoices once to download invoices automatically.
Good to know
- Sign in with your usual login details.
- You can connect several accounts of this portal separately.
- Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff.
Invoices are retrieved automatically
GetMyInvoices checks your OPTILIB / MonCallcenter account regularly and downloads all available invoices automatically.
Good to know
- All available invoices and receipts are captured.
- You set the retrieval interval yourself.
- Documents already captured are not downloaded twice.
Forward to your accounting
Your OPTILIB / MonCallcenter receipts are exported to the accounting solution of your choice.
Good to know
- Compatible with DATEV, Lexware Office and other accounting solutions.
- You set the export schedule independently of the retrieval interval.
- On export, you pass either the file or the file including metadata.
Proven performance by GetMyInvoices
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About OPTILIB / MonCallcenter
OPTILIB / MonCallcenter supports companies with call center services and customer communication. Regular invoices are generated for its use, which must be recorded in accounting. GetMyInvoices automatically downloads these and forwards them directly.
Frequently asked questions about OPTILIB / MonCallcenter and GetMyInvoices
Ready to automate your OPTILIB / MonCallcenter invoices?
Try GetMyInvoices with no obligation and start collecting your receipts automatically.