All bills in one place
Download your Smartsupp invoices automatically
GetMyInvoices automatically downloads your Smartsupp invoices. This saves you time and keeps all receipts always in view.
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Over 20,000 companies trust GetMyInvoices
What GetMyInvoices does for Smartsupp
No more manual downloading
You no longer log in to your Smartsupp account to hunt for invoices. GetMyInvoices handles the retrieval for you.
A searchable receipt archive
All Smartsupp receipts sit in one place — central, searchable and tagged. Your team finds any document in seconds, and nothing gets lost.
Accounting without media breaks
Your receipts flow automatically into DATEV, Lexware Office or your cloud. Your books stay up to date with nothing to forward by hand.
Who uses GetMyInvoices with Smartsupp
Trade & E-Commerce
At the end of the month, the Smartsupp invoice usually lands as a PDF in the marketing manager's inbox, while accounting only gets to see it weeks later. With multiple shops or brands, several subscription invoices quickly pile up that need to be searched for and matched individually. If a receipt is missing during account reconciliation, the debit remains unresolved and blocks the month-end close. GetMyInvoices automatically downloads the invoices from the Smartsupp account and makes them immediately available to accounting. This way, every debit can be directly matched to an invoice, without anyone having to check the portal.
Start now with receipt automation for Trade & E-Commerce
Software & SaaS Tools
Anyone who operates their own SaaS platform and integrates Smartsupp as a support chat often manages a whole bundle of tool subscriptions in parallel, all billed at different times. The invoice for Smartsupp then gets lost among invoices for hosting, analytics, and other third-party providers, and at the end of the quarter, exactly this one receipt is missing for the tax advisor. Without a fixed process, the search usually falls to one person who has to laboriously click through old inboxes. With GetMyInvoices, the Smartsupp invoice is automatically captured and forwarded directly to the accounting software or the tax advisor. This ensures the receipt is reliably available before anyone even has to search for it.
Start now with receipt automation for Software & SaaS Tools
Travel & Mobility
On a booking platform, the Smartsupp chat often leads to a noticeable increase in completed bookings, but the associated invoice quickly disappears in the ongoing flood of commission statements, payment provider receipts, and partner invoices. Especially during the off-season, when bookings arrive irregularly, the monthly subscription invoice is easily overlooked and only surfaces as a missing item during the VAT return. GetMyInvoices automatically retrieves the Smartsupp invoice from the account and matches it with the other receipts, so it is complete by the time of closing. This way, the focus stays on customer communication, while accounting runs automatically in the background.
Start now with receipt automation for Travel & MobilityHow does it work?
Connect your Smartsupp account
Connect your Smartsupp account to GetMyInvoices once to download invoices automatically.
Good to know
- Sign in with your usual login details.
- You can connect several accounts of this portal separately.
- Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff.
Invoices are retrieved automatically
GetMyInvoices checks your Smartsupp account regularly and downloads all available invoices automatically.
Good to know
- All available invoices and receipts are captured.
- You set the retrieval interval yourself.
- Documents already captured are not downloaded twice.
Forward to your accounting
Your Smartsupp receipts are exported to the accounting solution of your choice.
Good to know
- Compatible with DATEV, Lexware Office and other accounting solutions.
- You set the export schedule independently of the retrieval interval.
- On export, you pass either the file or the file including metadata.
Proven performance by GetMyInvoices
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About Smartsupp
Smartsupp offers live chat and customer communication tools for online shops and websites. Invoices are generated for the features and subscriptions used, which need to be included in accounting. Automated downloading saves you the manual search in the Smartsupp account.
Frequently asked questions about Smartsupp and GetMyInvoices
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Smartsupp invoices?
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