All bills in one place
zendesk invoices, straight to your tax advisor
GetMyInvoices automatically downloads your zendesk invoices and forwards them to your tax advisor or accounting software, so you no longer log in manually to collect them.
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Over 20,000 companies trust GetMyInvoices
What GetMyInvoices does for zendesk
No more manual downloading
You no longer log in to your zendesk account to hunt for invoices. GetMyInvoices handles the retrieval for you.
A searchable receipt archive
All zendesk receipts sit in one place — central, searchable and tagged. Your team finds any document in seconds, and nothing gets lost.
Accounting without media breaks
Your receipts flow automatically into DATEV, Lexware Office or your cloud. Your books stay up to date with nothing to forward by hand.
Who uses GetMyInvoices with zendesk
IT & Software
Your support team is growing, and with every new agent seat the monthly Zendesk invoice changes – sometimes up, sometimes down when you scale licenses back again. For accounting, that means someone has to log in, look for the current document and file it before the month-end close is due. GetMyInvoices connects to your Zendesk account and downloads your invoices and receipts automatically. New documents are detected and downloaded automatically, while documents that have already been captured are not downloaded twice. If you run several instances for different products or subsidiaries, you can connect multiple accounts for this portal separately. From there, you export the documents to your accounting automatically, on a schedule or manually – GetMyInvoices supports more than 50 integrations, including DATEV, Lexware Office and sevDesk.
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Retail & E-Commerce
In online retail, Zendesk is rarely the only tool on subscription – alongside it run your shop system, payment provider, shipping service provider and a dozen other services, each with its own login and its own invoicing cycle. It is precisely in this collection that the support invoice tends to get lost, until the tax advisor asks for it. GetMyInvoices retrieves your Zendesk invoices automatically and files them in one place together with the documents from all your other portals. You no longer have to log in to the Zendesk portal manually. How often documents are retrieved is up to you – the interval is freely configurable, and if a login fails, you are notified. That way you close the month without first doing a round through all your provider accounts.
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Agencies & Creative Industries
If you use Zendesk to support several clients, the month often ends with the same question: which part of the costs belongs to which client – and where is the original document, anyway? Anyone who has to piece the answer together via portal logins and download folders loses time that nobody can bill. GetMyInvoices connects to your Zendesk account and downloads your invoices and receipts automatically, so every document is complete and easy to find. Your access credentials are stored encrypted and cannot be viewed by GetMyInvoices employees. You control the export to your accounting or to your tax advisor via a separate interval, independent of the retrieval. And because GetMyInvoices works in compliance with GDPR and GoBD and is hosted in Germany, your document archive holds up even in an audit.
Get started with document automation for Agencies & Creative Industries nowHow does it work?
Connect your zendesk account
Connect your zendesk account to GetMyInvoices once to download invoices automatically.
Good to know
- Sign in with your usual login details.
- You can connect several accounts of this portal separately.
- Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff.
Invoices are retrieved automatically
GetMyInvoices checks your zendesk account regularly and downloads all available invoices automatically.
Good to know
- All available invoices and receipts are captured.
- You set the retrieval interval yourself.
- Documents already captured are not downloaded twice.
Forward to your accounting
Your zendesk receipts are exported to the accounting solution of your choice.
Good to know
- Compatible with DATEV, Lexware Office and other accounting solutions.
- You set the export schedule independently of the retrieval interval.
- On export, you pass either the file or the file including metadata.
Proven performance by GetMyInvoices
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About zendesk
Zendesk is a customer service software that companies use to handle support requests via tickets. Zendesk issues invoices for your subscription, and these need to go into your accounting. With GetMyInvoices, you download your Zendesk invoices automatically instead of logging in manually.
Frequently asked questions about zendesk and GetMyInvoices
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