All bills in one place
LiveAgent: new invoices fetched the moment they appear
GetMyInvoices connects to your LiveAgent account and automatically downloads new invoices and receipts as soon as they are issued, ready for your accounting.
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Over 20,000 companies trust GetMyInvoices
What GetMyInvoices does for LiveAgent
No more manual downloading
You no longer log in to your LiveAgent account to hunt for invoices. GetMyInvoices handles the retrieval for you.
A searchable receipt archive
All LiveAgent receipts sit in one place — central, searchable and tagged. Your team finds any document in seconds, and nothing gets lost.
Accounting without media breaks
Your receipts flow automatically into DATEV, Lexware Office or your cloud. Your books stay up to date with nothing to forward by hand.
Who uses GetMyInvoices with LiveAgent
Trade & E-Commerce
A customer submits a return, another asks about the status of their delivery, and somewhere in between a credit note for a shipping provider shows up, which needs to end up in accounting. With a high order volume across multiple channels, such receipts can quickly get lost in the daily operations of support, and by the end of the month exactly those records needed for reconciliation with the payment provider are missing. With GetMyInvoices, invoices and credit notes are automatically retrieved from the connected portals before they get lost in an inbox. This ensures all receipts reliably reach accounting, without anyone in customer service having to manually track them down or forward screenshots.
Start now with receipt automation for Trade & E-Commerce
IT & Software
A support ticket for a license upgrade has long been closed, but the corresponding invoice still sits as an attachment in a chat history that no one in accounting ever sees. Especially with recurring billing cycles and many small line items, such scattered receipts quickly add up to a problem for VAT returns. GetMyInvoices retrieves invoices directly from the connected portals, so they no longer need to be gathered from support tools or individual employees' inboxes. Accounting receives complete receipts without the support team having to maintain extra processes for this.
Start now with receipt automation for IT & Software
Professional Services (Consulting, Legal, Tax, Finance)
A client meeting is scheduled, a query about the last invoice ends up in the call log, and the corresponding billing document sits in a completely different system that accounting has no direct access to. In law firms and consulting companies with tight billing cycles, this often leads to payments not being matched in time and invoicing deadlines being missed. GetMyInvoices automatically retrieves invoices from the connected portals and provides them to accounting in a structured way, regardless of who on the team had the client contact. This allows payments to be reconciled cleanly, without anyone having to chase individual colleagues for receipts.
Start now with receipt automation for Professional Services (Consulting, Legal, Tax, Finance)How does it work?
Connect your LiveAgent account
Connect your LiveAgent account to GetMyInvoices once to download invoices automatically.
Good to know
- Sign in with your usual login details.
- You can connect several accounts of this portal separately.
- Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff.
Invoices are retrieved automatically
GetMyInvoices checks your LiveAgent account regularly and downloads all available invoices automatically.
Good to know
- All available invoices and receipts are captured.
- You set the retrieval interval yourself.
- Documents already captured are not downloaded twice.
Forward to your accounting
Your LiveAgent receipts are exported to the accounting solution of your choice.
Good to know
- Compatible with DATEV, Lexware Office and other accounting solutions.
- You set the export schedule independently of the retrieval interval.
- On export, you pass either the file or the file including metadata.
Proven performance by GetMyInvoices
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About LiveAgent
LiveAgent is a software for customer service and helpdesk solutions. Using it incurs regular invoices that need to be included in accounting. Automated document processing saves you the manual download and forwarding of these receipts.
Frequently asked questions about LiveAgent and GetMyInvoices
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LiveAgent invoices?
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