All bills in one place
Download your Protech Customer Care invoices automatically
GetMyInvoices automatically downloads your Protech Customer Care invoices. This saves you time and keeps you fully in control at all times.
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What GetMyInvoices does for Protech Customer Care
No more manual downloading
You no longer log in to your Protech Customer Care account to hunt for invoices. GetMyInvoices handles the retrieval for you.
A searchable receipt archive
All Protech Customer Care receipts sit in one place — central, searchable and tagged. Your team finds any document in seconds, and nothing gets lost.
Accounting without media breaks
Your receipts flow automatically into DATEV, Lexware Office or your cloud. Your books stay up to date with nothing to forward by hand.
Who uses GetMyInvoices with Protech Customer Care
Industrial & Building Technology
The technician was on site, completed the maintenance, and a few days later the service invoice appears in the Protech customer portal without anyone in the office finding out. With recurring maintenance contracts, such invoices quickly add up across multiple systems and locations, and individual receipts get lost in the daily routine. At the end of the month, invoices are then missing for payments that have already been debited, and accounting has to retroactively research the maintenance schedules. With automatic retrieval from the portal, all service receipts land in your accounting system on time and in full, even before payment is due.
Start now with receipt automation for Industrial & Building Technology
Trades, Construction & Installation Supplies
A technician reports a defect, orders the replacement part directly through the Protech portal, and the invoice for it disappears into their personal inbox because no one else has access to the account. Especially with warranty cases and replacement part orders for multiple construction sites at the same time, accounting quickly loses track of which receipts have actually already been received. In the end, someone from the office has to individually follow up with each technician about outstanding invoices, often too late for the tax return. With automatic invoice retrieval from the customer portal, all receipts are centrally available, regardless of which employee triggered the order.
Start now with receipt automation for Trades, Construction & Installation SuppliesAuto Parts & Dealerships
The diagnostic software in the workshop stops working, a service case is created in the Protech portal, and weeks later an invoice appears that no one can match to the original case anymore. Because diagnostic devices and technical support cases run across multiple workshops, such individual invoices pile up unsorted until accounting has to laboriously assign them to the respective locations. This regularly leads to delays in account reconciliation because payments appear on the account without an associated receipt. With automated retrieval from the customer portal, all service invoices are immediately available and can be directly assigned to the correct location.
Start now with receipt automation for Auto Parts & DealershipsHow does it work?
Connect your Protech Customer Care account
Connect your Protech Customer Care account to GetMyInvoices once to download invoices automatically.
Good to know
- Sign in with your usual login details.
- You can connect several accounts of this portal separately.
- Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff.
Invoices are retrieved automatically
GetMyInvoices checks your Protech Customer Care account regularly and downloads all available invoices automatically.
Good to know
- All available invoices and receipts are captured.
- You set the retrieval interval yourself.
- Documents already captured are not downloaded twice.
Forward to your accounting
Your Protech Customer Care receipts are exported to the accounting solution of your choice.
Good to know
- Compatible with DATEV, Lexware Office and other accounting solutions.
- You set the export schedule independently of the retrieval interval.
- On export, you pass either the file or the file including metadata.
Proven performance by GetMyInvoices
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About Protech Customer Care
Protech Customer Care is a customer portal through which users manage orders, support services, and invoices. This regularly generates receipts that need to be transferred to accounting. Automated processing saves time and prevents documents from being overlooked.
Frequently asked questions about Protech Customer Care and GetMyInvoices
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Protech Customer Care invoices?
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