All bills in one place

Download your JivoChat invoices automatically

GetMyInvoices automatically downloads invoices from JivoChat. This saves you time and keeps all your receipts organized at all times.

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Over 20,000 companies trust GetMyInvoices

What GetMyInvoices does for JivoChat

1

No more manual downloading

You no longer log in to your JivoChat account to hunt for invoices. GetMyInvoices handles the retrieval for you.

2

A searchable receipt archive

All JivoChat receipts sit in one place — central, searchable and tagged. Your team finds any document in seconds, and nothing gets lost.

3

Accounting without media breaks

Your receipts flow automatically into DATEV, Lexware Office or your cloud. Your books stay up to date with nothing to forward by hand.

Who uses GetMyInvoices with JivoChat

Retail & E-Commerce

Retail & E-Commerce

At the end of the month, your accounting team sits down with the JivoChat invoice and has to determine which shop channel the costs for the chat widget should be allocated to, while dozens of other receipts from payment providers and shipping service providers pile up at the same time. With multiple online shops or brands, this effort quickly grows, and individual invoices get lost between the support inbox and the accounting folder. With GetMyInvoices, the JivoChat invoice is automatically retrieved and forwarded directly to your accounting software. This way, no receipt is missing at month-end closing, and no one has to painstakingly gather invoices.

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Software & SaaS Tools

Software & SaaS Tools

If your product team uses JivoChat for support on your own platform, the associated invoice often ends up in the inbox of a developer or support manager instead of going directly to accounting. Especially with a growing tool landscape involving many SaaS subscriptions, this delays the correct booking of costs, and recurring charges only become noticeable during account reconciliation. GetMyInvoices automatically retrieves the JivoChat invoice and forwards it to your accounting system, without any need to check with the department. This gives your finance team complete visibility into all software costs, without having to chase colleagues from other teams.

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Travel & Mobility

Travel & Mobility

While your team is busy handling an urgent customer inquiry about a booking via callback, the invoice for the chat tool used quickly falls by the wayside, especially when multiple travel agencies or locations each use their own JivoChat accounts. With irregular booking cycles and seasonally fluctuating contact volumes, collecting these receipts at month-end becomes a tedious search. GetMyInvoices automatically downloads the JivoChat invoices from all connected accounts and forwards them to your accounting department or tax firm. This keeps the focus on customer inquiries, while accounting can still be completed on time and in full.

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How does it work?

1

Connect your JivoChat account

Connect your JivoChat account to GetMyInvoices once to download invoices automatically.

Good to know Good to know:
  • Sign in with your usual login details.
  • You can connect several accounts of this portal separately.
  • Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff.
2

Invoices are retrieved automatically

GetMyInvoices checks your JivoChat account regularly and downloads all available invoices automatically.

Good to know Good to know:
  • All available invoices and receipts are captured.
  • You set the retrieval interval yourself.
  • Documents already captured are not downloaded twice.
3

Forward to your accounting

Your JivoChat receipts are exported to the accounting solution of your choice.

Good to know Good to know:
  • Compatible with DATEV, Lexware Office and other accounting solutions.
  • You set the export schedule independently of the retrieval interval.
  • On export, you pass either the file or the file including metadata.

Proven performance by GetMyInvoices

10,000+
supported online portals
50+
integrations
20,000+
customers
10+
years on the market

About JivoChat

JivoChat is a communication platform for customer support via chat, which also includes paid subscriptions. This regularly generates invoices that need to be included in accounting. Automated retrieval saves you from manually gathering these receipts.

Frequently asked questions about JivoChat and GetMyInvoices

With GetMyInvoices you connect your JivoChat account once; after that your invoices are downloaded automatically. You set the retrieval interval yourself, and documents already captured are not downloaded twice.
Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff. All data is transmitted over HTTPS and hosted in Germany. GetMyInvoices is also GDPR-compliant.
If a login fails, you receive a notification and can update your login details. Automatic retrieval then continues as normal.
Yes, you can connect several accounts of this portal separately. The receipts from all accounts come together centrally in GetMyInvoices.
GetMyInvoices supports over 50 integrations, including DATEV, Lexware Office and sevdesk. You set the export schedule independently of the retrieval interval.

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JivoChat invoices?

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