All bills in one place

Download your TIDIO invoices automatically

GetMyInvoices automatically downloads your Tidio invoices. This saves you time and keeps all your receipts organized.

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Over 20,000 companies trust GetMyInvoices

What GetMyInvoices does for TIDIO

1

No more manual downloading

You no longer log in to your TIDIO account to hunt for invoices. GetMyInvoices handles the retrieval for you.

2

A searchable receipt archive

All TIDIO receipts sit in one place — central, searchable and tagged. Your team finds any document in seconds, and nothing gets lost.

3

Accounting without media breaks

Your receipts flow automatically into DATEV, Lexware Office or your cloud. Your books stay up to date with nothing to forward by hand.

Who uses GetMyInvoices with TIDIO

Retail & E-Commerce

Retail & E-Commerce

The Tidio chatbot rescues shopping carts at night and automatically issues invoices for completed purchases – at the end of the month, someone from accounting has to individually gather these receipts from the portal before the VAT return can be filed. With multiple shops or brands, dozens of subscription and usage invoices quickly pile up and can easily be overlooked. If even a single invoice is missing, the cash reconciliation no longer matches the actual incoming payments. GetMyInvoices automatically retrieves these receipts from your Tidio account and forwards them directly to your accounting software. This keeps cash reconciliation complete without anyone having to chase after it.

Get started now with receipt automation for retail & e-commerce
Software & SaaS Tools

Software & SaaS Tools

As your user base grows, your Tidio license tier increases as well – and invoice amounts often change mid-billing cycle, which leads to questions from your tax advisor when allocating monthly costs. Usually, the task of finding these receipts falls to someone on the team who is actually dealing with customer service integrations, not accounting. If a receipt gets forgotten, discrepancies between the accounting software and actual SaaS expenses show up at year-end. GetMyInvoices automatically downloads every new Tidio invoice as soon as it is created and passes it on to your accounting system. This way, your cost centers for SaaS tools consistently match actual expenses.

Get started now with receipt automation for software & SaaS tools
Marketing, Advertising & Social Media

Marketing, Advertising & Social Media

If your agency manages ten client shops simultaneously via Tidio's multichannel inbox, each client has their own billing that must be invoiced separately – mixing up two invoices means the client billing no longer adds up in the end. Often it's left to the project manager to click through multiple Tidio accounts just to find the right receipts for rebilling. If this is delayed, invoicing the end client is delayed too, and so is your own incoming payment. GetMyInvoices connects to each of your clients' Tidio accounts separately and automatically downloads the receipts in a sorted manner. This way, every expense can be clearly assigned to the right client without manual resorting.

Get started now with receipt automation for marketing, advertising & social media

How does it work?

1

Connect your TIDIO account

Connect your TIDIO account to GetMyInvoices once to download invoices automatically.

Good to know Good to know:
  • Sign in with your usual login details.
  • You can connect several accounts of this portal separately.
  • Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff.
2

Invoices are retrieved automatically

GetMyInvoices checks your TIDIO account regularly and downloads all available invoices automatically.

Good to know Good to know:
  • All available invoices and receipts are captured.
  • You set the retrieval interval yourself.
  • Documents already captured are not downloaded twice.
3

Forward to your accounting

Your TIDIO receipts are exported to the accounting solution of your choice.

Good to know Good to know:
  • Compatible with DATEV, Lexware Office and other accounting solutions.
  • You set the export schedule independently of the retrieval interval.
  • On export, you pass either the file or the file including metadata.

Proven performance by GetMyInvoices

10,000+
supported online portals
50+
integrations
20,000+
customers
10+
years on the market

About TIDIO

Tidio is a software for live chat and customer support that is often used as a subscription. This regularly generates invoices that need to go into accounting. Automated processing eliminates the need to manually download and sort these receipts.

Frequently asked questions about TIDIO and GetMyInvoices

With GetMyInvoices you connect your TIDIO account once; after that your invoices are downloaded automatically. You set the retrieval interval yourself, and documents already captured are not downloaded twice.
Your login details are stored encrypted and cannot be viewed by GetMyInvoices staff. All data is transmitted over HTTPS and hosted in Germany. GetMyInvoices is also GDPR-compliant.
If a login fails, you receive a notification and can update your login details. Automatic retrieval then continues as normal.
Yes, you can connect several accounts of this portal separately. The receipts from all accounts come together centrally in GetMyInvoices.
GetMyInvoices supports over 50 integrations, including DATEV, Lexware Office and sevdesk. You set the export schedule independently of the retrieval interval.

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TIDIO invoices?

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